The ordered product can be pick up in those locations: 

Melbourne City: Calia Emporium Store. 

Suburb: 60 Rose St, Fitzroy VIC, Every Weekend.

Please select 'Melbourne Pick Up' in the checkout page and let us know which pick up location you prefer in the notes box.

This item comes with standard or express tracked postage via Australia Post. *** Please note that delivery times are estimated times set by the postal service provider and therefore is not something I can guarantee. We are not accountable for any delays or missing items whilst your order is in the process of being delivered.

• Subject to your rights at law, we will accept the return of Products for a refund if you either have received a Product from us that is different from the one you ordered, or the Products were damaged or faulty at the time of delivery to you.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

• Please contact loveliness.studio.info@gmail.com to process your return and we require your order detail and photographic evidence, within 10 days of arrival.

• For more details of our Return and Refund Policy, please check https://www.lovelinessstudio.com/return-refund for more information.